The aim of this course is to provide delegates with the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001, and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

Learning Outcomes:

By the end of the course delegates will have the knowledge and skills to:

• Explain the role of QMS internal audit for system maintenance and improvement.
• Explain the role and responsibilities of an auditor to manage internal ISO 9001 QMS audit as per ISO 19011.
• Plan, conduct, report, and follow-up an internal audit of part of a quality management system based on ISO 9001, and in accordance with ISO 19011.

Who Should Attend:

• Quality management system auditors, such as those employed by third-party certification bodies/registrars or by purchasing organizations (second-party auditors)
• Quality management practitioners, such as quality management consultants, quality managers and third-party certification managers
• Employees conducting quality management system audits within their own organizations (internal audits).