On this leadership and management development course, you will learn the leadership skills you need; goal setting, effective communication, motivation, time management and much more.
This short course will give you all the skills you need to more effective, without having to enroll in a business school to study for a technical management qualification.

Course Outline:

·         What is leadership and management?

·         Develop your leadership management style

·         How to set goals, using the eight-part SMART goal-setting formula

·         Asking the right questions

·         Leadership Styles: Decide how you want to be perceived

·         Positive v negative suggestions

·         Don’t spend much time arguing about the past

·         Know when to compromise and when not too

·         Proper use of body language and voice tones

·         Assertive, but not aggressive

·         Summary and Action Planning

·         How to manage your time as a leader?

·         Distinguish between being ‘Busy’ and being ‘Productive’

·         Emotional Management in a Leadership Role

·         How to create and sustain a positive mental attitude

·         How to transform negative conversations into something more valuable

·         How to transform failure into feedback

·         How to use your language to make others more confident, optimistic and effective

Learning Outcomes:

• A State-of-the-art Leadership and Management training course
• Leadership skills that will inspire others to give you their best performance
• Communicate your message with greater clarity and confidence
• Time management skills training. Prioritization, preparation and delegation
• Handle difficult people, resolve conflicts, more quickly and with less fuss
• Inspire yourself – more self-confidence and motivation
• Develop an inspirational leadership style – more motivation, optimism and confidence